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Privacy Policy

Effective Date: [Insert Date]

1. Introduction

Welcome to Taiz Tech Solutions LLC. This Privacy Policy explains how Taiz Tech Solutions LLC ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website (https://taiztechs.shop), use our services including Cybersecurity Solutions, Software and Application Development, Hosting and Cloud Computing Services, and Content Management and Digital Marketing (collectively, "Services"), or otherwise interact with us β€” including through our mobile applications published on the Google Play Store. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

2. Information We Collect

We may collect various types of information in connection with our Services and mobile applications, including:

Personal Information You Provide to Us:

  • Contact Information: Name, email address, phone number, postal address.

  • Account Information: Username and password.

  • Payment Information: Payment details (processed via secure third-party providers).

  • Communications: Support requests, inquiries, or other correspondence.

  • Other Information: Voluntary information you submit through forms or feedback.

Information We Collect Automatically:

  • Log and Usage Data: IP address, browser type, pages visited, app usage statistics.

  • Device Information: Device model, OS version, unique identifiers.

  • Cookies and Tracking: See Section 7 for full details.

We may also collect limited information from our mobile apps directly from your device (e.g., for crash reports or analytics), always in accordance with this policy.

3. How We Collect Information

We collect information:

  • Directly from you when using our website or apps.

  • Automatically through technologies such as cookies and app analytics.

  • From third parties, where legally permitted and necessary.

4. How We Use Your Information

We use your information to:

  • Provide, improve, and personalize our Services and mobile apps.

  • Process transactions and manage subscriptions.

  • Respond to customer service requests and send service-related notices.

  • Send promotional emails if you opted in (you can opt out at any time).

  • Monitor usage, detect fraud, and enhance security.

  • Comply with legal obligations.

5. Legal Basis for Processing (EEA/UK only)

We process data under one or more of the following bases:

  • Your consent;

  • To fulfill a contract;

  • To comply with legal obligations;

  • For legitimate business interests that do not override your rights.

6. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: e.g., analytics, hosting, or payment processors (bound by confidentiality).

  • Legal Authorities: If required by law or to protect rights/safety.

  • Business Transfers: e.g., mergers or asset sales.

  • With Your Consent.

We do not share data with third-party advertisers or unknown external entities without your permission.

7. Cookies and Tracking Technologies

We use:

  • Essential Cookies

  • Performance Cookies

  • Functionality Cookies

  • Marketing Cookies (only with consent)

You can control cookies in your browser settings. Disabling cookies may affect app functionality.

8. Data Security

We use secure servers, encryption, and access controls. However, no transmission method is 100% secure. Use our Services in secure environments.

9. Data Retention

We retain your data as long as needed for:

  • Providing Services;

  • Legal compliance;

  • Resolving disputes.

When no longer needed, we securely delete or anonymize your data.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data;

  • Correct or update your data;

  • Delete your data;

  • Restrict or object to processing;

  • Withdraw consent;

  • Request data portability.

To exercise your rights, contact us via Section 14.

11. Children’s Privacy

Our services and apps are not intended for children under 13 (or under 16 in EEA/UK). We do not knowingly collect data from children. If we do, we will delete it immediately upon notice.

12. International Data Transfers

Your data may be stored or processed outside your country, including in Yemen or where our service providers are located. We ensure that your data is treated securely and in accordance with this policy.

13. Changes to This Privacy Policy

We may update this policy periodically. You will be notified via our website and/or mobile app. Continued use of our services means you accept these changes.

14. Contact Us

If you have any questions or concerns, contact us at:
Taiz Tech Solutions LLC
πŸ“§ Email: info@taiztechs.shop
πŸ“ž Phone: +967784605797
πŸ“ Address: Yemen, Taiz – Al-Jumhuri Street